Privacy Policy

Last Updated: January 5, 2026

Custom Valley Construction (“Custom Valley Construction,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request services, or communicate with us by phone, text message, or email.

This Privacy Policy applies to all services, websites, and communications operated by Custom Valley Construction, including https://customvalleyconstruction.io and any related contact forms, messaging systems, or booking tools.

Information We Collect

We may collect the following types of personal information:

Contact Information

This includes your name, email address, phone number, mailing address, and preferred method of contact when you submit a form, request a quote, book an estimate, or communicate with us.

Project and Inquiry Information

Details related to your construction or remodeling inquiry, including project type, property location, project scope, timeline, and any information you voluntarily provide.

Mobile Information

If you provide a mobile phone number, we may use it to send appointment confirmations, service updates, follow-ups, or respond to inquiries you initiate.

Website Usage Information

Basic data such as IP address, browser type, pages visited, and general site activity may be collected through cookies or analytics tools to improve website performance and user experience.

How We Use Your Information

We use your information solely for legitimate business purposes, including:

Responding to inquiries and providing estimates
Scheduling and managing projects
Communicating about services, appointments, or requests you initiate
Providing customer support
Improving our services, website, and operations
Complying with legal and regulatory obligations

We do not use your information for purposes unrelated to our services.

Mobile Messaging and SMS Privacy

If you provide your mobile phone number, you consent to receive communications related to your inquiry or services you request. These messages may include appointment confirmations, reminders, and service-related updates.

Important Notice Regarding Mobile Information
Custom Valley Construction does not sell, rent, share, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes.

Your mobile information is used strictly for direct communication between you and Custom Valley Construction.

Information Sharing

We do not sell personal information.

We may share limited information only when necessary with trusted service providers (such as website hosting, scheduling tools, or payment processors) strictly to operate our business. These providers are contractually obligated to protect your information and may not use it for marketing purposes.

We may also disclose information if required by law or to protect our legal rights.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including active projects, ongoing communications, and legal or accounting requirements.

Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Third-Party Websites
Our website may contain links to third-party websites or services. Custom Valley Construction is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

Your Rights and Choices
You may request to:

Access the personal information we have about you
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of future communications

To make a request, contact us using the information below.

Policy Accessibility and Updates
This Privacy Policy is accessible on our website and applies consistently across all customer communications, including messaging flows. We may update this policy from time to time, and any changes will be reflected by the “Last Updated” date above.

Contact Us
If you have questions about this Privacy Policy or how we handle your information, you may contact us at:

Custom Valley Construction
Website: https://customvalleyconstruction.io
Contact Page: https://customvalleyconstruction.io/contact-us/